FOR IMMEDIATE RELEASE
Ideal Marine Staffing Solutions Named Best of Staffing™
- Ideal Recognized for Customer Satisfaction for 2nd Year -
EDISON, N.J. – March 15, 2012– Ideal Marine Staffing Solutions announced today that they have been named to Inavero’s 2012 Best of Staffing™ Client list for the second consecutive year. Ideal garnered the honor again by receiving remarkable reviews from their clients. Less than 1% of North American staffing firms have been named to the prestigious list, presented in partnership with CareerBuilder and sponsored by the American Staffing Association.
Director of Ideal Marine Staffing Solutions, Jim Alesio, commented, “Through the course of nearly 30 years, Ideal has developed strong relationships with talent and gained a deep understanding of their skills and strengths. We pair that knowledge with our marine industry expertise and effectively match the best candidates for clients’ individual needs. We are excited to be named Best of Staffing for two years running and are dedicated to continuing to provide exemplary service to our clients.”
Ideal’s continual improvement process, including the semi-annual study, ensures that it has an accurate gauge on client satisfaction while garnering actionable feedback. Client comments included, “Ideal is always very responsive and helpful. They are my first choice when filling Engineering positions,” and “We have always come to agreements on staffing and turning them direct if necessary. We have a long standing relationship and I can count on them for my staffing needs.” Ideal demonstrates their commitment to true partnership by engaging in open dialogue with clients and employees on a daily basis.
Ideal underwent a rigorous client survey process followed by intense analysis of the responses to determine client satisfaction levels. To earn a place on the Best of Staffing list, Ideal earned an average Net Promoter Score® of 67.9 percent that was more than double the 30 percent national staffing industry benchmark for client satisfaction. The Net Promoter Score® is calculated by taking the percentage of respondents who awarded a satisfaction rating of 9 or 10 out of 10, minus the percentage of respondents who answered 6 or lower.
About Ideal Marine Staffing Solutions
Ideal Marine places naval architects, engineers and other marine professionals on projects with cutting-edge employers throughout the marine industry. With nearly 30 years of industry and staffing experience, Ideal’s broad geographic reach and extensive network provides clients with global access to top marine talent.
Inavero designs and manages satisfaction surveys for a global list of clients in more than 15 countries. Inavero’s proprietary technology platform gathers and reports satisfaction information from clients and employees of B2B firms through online surveys. Inavero’s team analyzes satisfaction feedback from more than 500,000 B2B firm clients and employees each year.
Contact: Amanda Tarrant
Marketing Communications Coordinator, Joulé Inc.
Phone: 732-548-5444 x415